Service Agreement

This Service Agreement (hereinafter referred to as “the Agreement”) is made and entered into as of the 30th of April 2024, by and between Chrisdsn, a solo digital design and development agency based in Albuquerque, New Mexico, USA (hereinafter referred to as “the Agency”), and its clients (hereinafter referred to as “the Clients”). This Agreement outlines the terms and conditions governing the provision of bespoke web design, design systems, and progressive web application services, ensuring clarity, professionalism, and alignment with the Clients’ goals.

Definitions

  1. Chrisdsn refers to the one-man agency specializing in designing and developing websites, web applications, and other digital products, operating from Albuquerque, New Mexico, USA.
  2. Clients refer to individuals, businesses, or entities engaging Chrisdsn’s services for the creation or enhancement of digital products.
  3. Web Design refers to the process of creating wireframes and high-fidelity prototypes using Figma, tailored for seamless development in Bubble.
  4. Design System refers to a structured and scalable set of design principles and components created in Bubble, aligning with the Clients’ brand identity to improve productivity.
  5. Progressive Web Apps (PWA) refer to responsive front-end designs developed for Bubble applications, ensuring optimal performance across various devices and screen sizes.
  6. Partner Plan refers to the monthly subscription plan priced at $3095, designed for businesses requiring ongoing support and collaboration over 1–3 months.
  7. Sprint Plan refers to the monthly subscription plan priced at $995, tailored for short-term projects or rapid iterations.
  8. Vision Builder refers to a custom-quoted plan for one-off, well-defined projects, encompassing the entire process from concept to completion.
  9. Bubble refers to the no-code development platform used by Chrisdsn to design and build web applications and digital products.
  10. Figma refers to the collaborative interface design tool used by Chrisdsn to create wireframes and prototypes for digital products.

Payment Methods

  1. Payment Structure 1.1 Partner Plan: Payments for the Partner Plan are recurring and must be made monthly at the start of each billing cycle. 1.2 Sprint Plan: Full payment for the Sprint Plan is required upfront before the commencement of the project. 1.3 Vision Builder: Payment terms for the Vision Builder plan will be outlined in a custom quote provided to the client. Payment may be required upfront, milestone-based, or as otherwise agreed upon in writing prior to the start of the project.
  2. Accepted Payment Methods 2.1 Payments may be made using the following methods: (a) Credit or debit cards, (b) Bank transfers, or (c) Online payment platforms such as PayPal or Stripe. 2.2 All payments must be made in U.S. dollars.
  3. Payment Deadlines 3.1 For the Partner Plan, payments must be made on or before the due date to avoid service interruptions. 3.2 For the Sprint Plan and Vision Builder, work will not commence until payment is received in full or as per the agreed terms.
  4. Late Payments 4.1 Late payments will incur a penalty of 1.5% of the outstanding amount per month or the maximum rate permitted under New Mexico law, whichever is lower. 4.2 If payment is not received within seven (7) days of the due date, Chrisdsn reserves the right to pause or terminate services.
  5. Refund Policy 5.1 No refunds will be issued for completed work or ongoing subscription plans under the Partner Plan or Sprint Plan. 5.2 For the Vision Builder plan, partial refunds may be considered for uncompleted custom projects at Chrisdsn’s sole discretion.
  6. Dispute Resolution for Payments 6.1 Any disputes regarding payments must be raised in writing within fourteen (14) days from the payment date. 6.2 Chrisdsn will review the dispute and provide a resolution within a reasonable timeframe.